Shipping Policy

Rates per country

Mellow concept is shipping to all neighbouring countries from Belgium using secure and reliable shipping partners. You can opt for either Home Delivery or Service Point Delivery. Find out our shipping rates below!

We offer FREE SHIPPING in Belgium and the Netherlands for orders above € 250 !

E-giftcards will not be taken into account. 

Process & Shipping time

Once you've placed your order, it usually takes us 1 to 3 days to process it for delivery. 

To keep you informed along the way we send shipping update e-mails. Please hit the 'Track & Trace' button in this e-mail to find out the status of your parcel. Create an account during check-out to get on overview of all your past order details.

Shipment damage

In case your package arrives damaged, please save the original packaging, take multiple pictures and reach out to us as soon as possible at hello@mellowconcept.com