Shipping Policy


Rates per Country

Mellow Concept ships to all neighboring countries from Belgium using secure and reliable shipping partners. You can choose between Home Delivery or Service Point Delivery. 

Please note that e-gift cards will not be considered in these rates.

Process & Shipping Time

Once you've placed your order, it typically takes us 1 to 3 days to process it for delivery.

To keep you updated every step of the way, we'll send shipping update emails. Simply click the 'Track & Trace' button in these emails to check the status of your parcel. You can also create an account during checkout to get an overview of all your past order details.

Shipment Damage

If your package arrives damaged, please save the original packaging, take multiple pictures, and contact us as soon as possible at